Overview
Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!Are you looking for a rewarding career? If so, take a leap now towards this fantasticopportunity to join a global business with amazing people!We are seeking motivated and results-oriented individuals to join our team as a Collections Agent. As a Collections Agent, you will be responsible forcontacting customers to collect outstanding debts, negotiate payment arrangements, and maintainaccuraterecords of interactions. Full-Time OpportunitiesCompetitive SalaryGreat work environmentInternal growth opportunitiesWHAT YOU WILL DOAs a Collection Agent, you will:Help customers with their questions and complaintsGive customers information about products and servicesEnsure customer satisfaction and provide professional customer supportNegotiate payment terms and arrangements, where applicableUpdate customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelinesRespond to customers on all inbound/outbound callsWHY WORK WITH USCompetitive SalaryAmazing work culture where you can learn and grow Full Time – Various shifts including afternoons, evenings, and weekendABOUT YOUYou have a minimum of 1 year experience working in a call center or collections roleYou enjoy talking to people on the phoneYou have strong communication skillsYou know how to negotiate and handle difficult conversations with customersYou have a desire to grow and drive your career forwardWHO ARE WEWe are a Canadian owned company with offices across the Globe – including North America, Philippines, Costa Rica, United Kingdom, Trinidad & Tobago, India. Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call center industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business.We provide career opportunities in Customer Service & Collections, with various shifts and full time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth.
