Overview

Kempinski Hotels – Portsmouth, Dominica – The incumbent in this position is responsible for comprehensive consultation and mentoring of the Group & Event organiser under consideration of the client’s detailed needs & expectations with the goal to ensure optimal utilisation and selling of the hotel’s conference & sleeping rooms and revenue maximisation in compliance with Kempinski standards. Key responsibilities: Direct receipt, qualification and coordination of event & group requests (incl. leads, RFPs, etc.) defined by their direct supervisor. Handle requests according to the relevant standards within a maximum of 5 (business) hours of its receipt. Apply the Kempinski MICE SOP’s from group enquiry to contracting. Ensure the ideal and most effective utilisation of the meeting and conference rooms. Carry out site inspections with potential MICE clients in coordination with the Field Sales department. Realise up sell possibilities to meet and surpass Group & Event budget goals. Thoroughly input, supervise and maintain … – Permanent – Full-time