Job Description

We are Hiring!

Number of Positions: 54+ Contracted Positions

20+ Full-Time Positions

Contract Duration: 5-9 months Contracts

Full-Time Positions: Permanent

Start Dates: July, August, September & October 2023

Department Vacancies:

  • Customer Care Representatives II
  • Inbound Mail Order Agents
  • Inbound Web Agent
  • Chat Agents
  • Web Support Agents
  • Quality Inspectors/Credit Admin Agents
  • Credit Collections Agents
  • Facilities Technician II
  • Bilingual Spanish Credit Collections Agent
  • Telesales II Agents


  • Competitive Renumeration packages
  • Career Advancement opportunities
  • Free round trip shuttle bus service from LOJ Shopping Center Montego Bay
  • Paid Holidays
  • Overtime Opportunities


Attend our “Appointment Only” Open House Interview sessions and be prepared to complete our onsite assessments and prescreening activities.

  • 4 High School passes (to include English Language and a Math related subject)
  • Familiarization with computer applications /MS Office suite with a typing speed of at least 40 wpm
  • 1 or more year(s) Contact Center experience in required field along with high caliber of execution against targets
  • Highly motivated to achieve earning potential and a passionate communicator who effortlessly navigates through rebuttals.

“Appointment Only” Interview dates:

  • Saturday July 15, 2023 – 9:00AM-5:00PM
  • Saturday July 22, 2023 – 9:00AM- 5:00PM
  • Saturday August 12, 2023 -9:00AM- 5:00PM

Interview Location:

National Pen Jamaica BLDG#4

1 Mangrove Way

Montego Bay Freezone St. James

Make an Appointment today!

Confirm your Appointment:

Please allow 3 business after sending your application before calling 876-957-6609 or 876- 957-6666 to confirm an interview.