24-7 Intouch – Guatemala City – About 24-7 Intouch 24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics. For more on our culture, follow the link to Our Story – About the Job We’re changing the way people think about customer care, and we need your help! We’re searching for a Senior Team Leader to provide leadership to Customer Service Representatives and collaborate with Team Leaders on things like performance. training, development and employee recognition. This role is responsible for directing and managing operational activities and contributing to the campus’s overall strategic direction. As Senior Team Lead, You Will… Provide supervision to Customer Service Representatives (CSR) and… – Permanent – Full-time

Tagged as: customer service