Job Description

We are looking for a Systems Engineer to work closely with a sales representative for the Caribbean region.

The Systems Engineer’s main mission will be to support the sales organization in all technical matters regarding pre-sales, including sales calls and meetings, product and services presentations, technical demos, proof of concepts, solution designs, being a trusted advisor for the customers and partners of the region.

Job duties and responsibilities

  • Pre-sales – assist in qualifying sales leads from a technical standpoint.
  • Sales calls and meetings – be the main technical resource on sales calls and meetings, providing answers and educating the customer on issues ranging from features, specifications, and functionality to integration.
  • Conversant with networking, security, and services solutions.
  • Maintain self-learning effort to render IT Security Certifications
  • Lead the technical conversations during customers and partners meetings, focused on identifying which solutions could solve customers’ pain points.
  • Design, document and explain Fortinet technical solutions to customers and partners.
  • Participate in the internal sales calls, sharing any input from the Engineering perspective that could support the sales effort.
  • Present Fortinet products and solutions during customer and partners meetings, internal and external activities, or events.
  • Ability to travel to visit customer outside of the base country in the cases of a multi-country position.
  • Participate in the local and regional Engineering internal calls.
  • Document using the internal systems all the opportunities were engineering effort is required and have a direct impact in the revenue of the company.


  • Bachelor’s Degree or equivalent experience. Graduate degree preferred.
  • Certifications: CISSP, CISM, CISA, CEH, NSE4, NSE5, NSE6, NSE7, NSE8, CCIE, AWS and Azure or other Cybersecurity or Public Cloud Vendors Certifications are a plus.

Knowledge, skills and abilities

  • Experience in technical/pre-sales support as a sales or systems engineer
  • Strong understanding of TCP/IP, DNS, NFS, SMTP, HTTP.
  • Understanding of Operating Systems: Windows, Linux: Kernel, processes, daemons, services, troubleshooting.
  • Experience in LAN/WAN/Internet services administration
  • Strong understanding of Wireless Authentication technologies
  • Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Wireless, Network Security, Intrusion Detection, AntiVirus.
  • Understanding of public and private Cloud technologies and virtualization: Hypervisors, AWS, Azure, OCI, Kubernetes, Dockers.
  • Advanced routing knowledge (OSPF, BGP, RIP, IS-IS).
  • Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES, AES
  • Experience with encryption and authentication technologies required.
  • Strong presentation skills
  • Ability to adapt to change and learn new skills.
  • Typically requires a minimum of 8 years of related experience with a bachelor’s degree; or 6 years and a master’s degree.
  • Fluent in English
  • Fortinet certifications and experience is a plus.
  • French or Portuguese is a plus.

Fortinet has been built on diversity. Our company is a diverse workplace resulting from an integrated team with true international representation and contributors with a variety of talents, backgrounds, experiences, and approaches. We have an equal and transparent selection process, you will be considered regardless of gender, race, color, religion, sexual orientation, age, citizenship, marital status, or disability. In fact, if you have any disability that requires for us to do any accommodation, please contact us at accommadations@fortinet.com.

About Us

Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network – today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at accommadations@fortinet.com.

Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.