Overview
Job Description:Job Track Description:Requires broad technical expertise and company/industry knowledge.Accountable for functional, operational, and/or program management.Achieves goals through the work of others.Manages performance appraisals and pay reviews.Manages training for 3 or more employees.Manages hiring and termination actions.General ProfileSupervises daily tasks of complex business, technical support, or production teams.Sets team priorities to ensure timely completion.Coordinates work activities with other supervisors.Makes decisions based on policies, procedures, and business plans.Receives guidance from manager.May not perform the work supervised.Functional KnowledgeUnderstands and applies concepts in the field of expertise. Has basic knowledge of other disciplines.Business ExpertiseUnderstands how to improve efficiency across related teams.ImpactImpacts the quality and effectiveness of the team and its contribution to the subfunction.LeadershipSets priorities for and mentors employees to meet daily deadlines.Problem SolvingResolves day-to-day technical and operational problems.Interpersonal SkillsUses tact to exchange information and handle sensitive issues.Responsibility StatementsBears ownership and accountability for single or multiple review deliverables.Reviews expenditure expense, payment, and outstanding reports for proper authorization and precision.Provides day-to-day leadership to team members.Collaborates with internal management for department initiatives and discussions for process improvement.Participates in communications with the client and other departments.Liaises with other teams and departments for team administration.Supports Senior Manager in day-to-day administrative activities.Performs other duties as assignedComplies with all policies and standardsClosing:
